Last Updated: October 11, 2025
1. Introduction
Welcome to PlayZen's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@playzen.com.
2. Information We Collect
2.1 Information You Provide
We may collect the following information that you voluntarily provide:
- Contact Information: Name, email address when you contact us
- Account Information: Username and password if you create an account
- Communication Data: Messages, feedback, or inquiries you send us
- Newsletter Data: Email address if you subscribe to our newsletter
2.2 Automatically Collected Information
When you visit our platform, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, features used
- Log Data: IP address, access times, referring URLs
- Cookies: Small data files stored on your device (see Cookie Policy below)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Platform Operation: To provide, maintain, and improve our services
- Communication: To respond to your inquiries and send updates
- Personalization: To customize your experience on our platform
- Analytics: To understand how users interact with our platform
- Security: To detect and prevent fraud, abuse, and technical issues
- Legal Compliance: To comply with legal obligations and enforce our terms
- Marketing: To send you newsletters and promotional materials (with your consent)
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on PlayZen.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the platform to function properly
- Performance Cookies: Help us understand how visitors use our platform
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Collect data about platform usage
4.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share data with third-party service providers who assist us in operating our platform, such as hosting services, analytics providers, and email service providers.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Protect the rights and safety of our users
5.3 Business Transfers
If PlayZen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6.1 Security Measures
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7.1 Retention Periods
- Account Data: Until you delete your account or request deletion
- Usage Data: Typically 12-24 months for analytics purposes
- Communication Records: As long as necessary for support purposes
- Legal Data: As required by applicable laws and regulations
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
8.1 Rights Under GDPR (EU Users)
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation on data use
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain data processing activities
- Right to Withdraw Consent: Withdraw consent for data processing
8.2 Exercising Your Rights
To exercise any of these rights, please contact us at info@playzen.com. We will respond to your request within 30 days.
9. Children's Privacy
PlayZen is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (if you have an account)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@playzen.com
- Phone: +1 (555) 123-4567
- Contact Form: Visit our Contact Page
We are committed to resolving any privacy concerns you may have.